For our standard products, you can easily place your order directly through the checkout on our website. Simply browse our selection, add items to your cart, and proceed to checkout.

If you're interested in ordering a product with custom options or personalized details, please visit the product page and fill out the form provided. We'll get in touch with you to discuss your preferences and finalize your order. We strive to make the ordering process as seamless as possible for all our customers!

We recommend placing your order at least 1-2 weeks in advance to ensure availability, especially for custom designs. However, feel free to reach out, and we'll do our best to accommodate your timeline.

Yes, we offer delivery to Belgium, Netherlands and Germany, but only for our cookie boxes. Delivery fees may vary depending on your location. See shipping prices at checkout after typing in your address.

Yes, we offer pickup at our location. However, pickups are available by appointment only. Please contact us to schedule a pickup time that works for you.

Due to the perishable nature of our products, we require cancellations
to be made at least four days before the scheduled pickup/delivery date. Cancellations made within this timeframe may not be eligible for a
refund.

For any questions regarding refunds/cancellations, feel free to contact us.

Currently, we don't offer specific options for dietary restrictions/allergies.

Yes! All our products are made following halal requirements, with carefully selected ingredients.

Here's a short list of care instructions for our products:

Cakes - Our cakes need to be stored in the fridge and can last up to 3 days. Be sure to take them out to room temperature 1-2 hours before consuming

Cupcakes - Cupcakes need to be stored in the fridge and can last up to 3 days. For maximum taste take them out to room temperature 1 hour before consuming.

Cookies - Cookies are heat-sealed and last 2 weeks before changing texture and taste. If you won't consume them in 2 weeks, put in freezer for up to 1 month.

Medovik - Store in fridge, for up to 3 days, take to room temperature half hour before consuming.

Cheesecakes/cakesicles - Need to be stored in the fridge, consume directly from fridge.

We send our cookies with PostNL, which in most cases delivers packages the day after we ship them.

While we recommend placing orders in advance, we may have extra place for last-minute orders.

Contact us to check our current availability.